Vinted Users Share Anger Over Size Updates

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

The popular resale platform has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with other platforms.

It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.

Measurement Approach Modifications

Before the change, the measurements included one number and one letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Accounts

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Required Changes

Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.

Gregory Gray
Gregory Gray

Oliver Grant is a seasoned digital strategist with over a decade of experience in SEO and content marketing.